Project Management Institute

Contact Us

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PMI is experiencing a surge in contact volumes. We ask for your patience as you will be experiencing longer than normal wait times. Our service always continues to remain our top priority, and we continue to look forward to supporting you now and into the future.


Contact PMI for Support and Service

PMI’s headquarters is located near Philadelphia, Pennsylvania, USA. We have service centres in New Delhi, India; Singapore; and Sofia, Bulgaria. We have offices in Beijing and Shenzhen, China; Brussels, Belgium; Bengaluru and Mumbai, India; Buenos Aires, Argentina; Rio de Janeiro, Brazil; Dubai, UAE; and Washington, D.C.

PMI Beta Bot and Live Chat are here to help!

Chat with our newest automated agent who can help with some of our most common questions. PMI Beta Bot is still learning the ropes and understands short phrase questions best. If it can’t help, it will escalate to a live agent for additional assistance.

If you need immediate assistance, you can connect with an agent directly via Live Chat.

PMI Beta Bot and Live Chat are both available 24 hours a day.

PMI Beta Bot

Available 24 hours a day

Live Chat

Available 24 hours a day


14 Campus Boulevard
Newtown Square, PA 19073-3299 USA

Hours of Operation
8:00 a.m.-8:00 p.m. U.S. EDT (GMT -4)

Customer Care:
Customer Care Brazil:
Customer Care Latin America:

+1 610 356 4600

+1 610 356 4647

Visit Our Regional Websites
Brazilian Portuguese:

Languages Spoken
Brazilian Portuguese

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"Alexa, open PMI Customer Care"

By enabling the PMI Customer Care Alexa Skill you will gain access to helpful services such as FAQs.

This skill is available through any Amazon Alexa-enabled device. Give it a try today!

Explore our Skill on Amazon

We are in the early stages of creating the PMI Customer Care Skill for Amazon Alexa. We appreciate your patience as we enhance and expand the product in the near future.