Project Management Institute

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PMI is experiencing a surge in contact volumes. We ask for your patience as you will be experiencing longer than normal wait times. Our service always continues to remain our top priority, and we continue to look forward to supporting you now and into the future.

Contact PMI for Support and Service

PMI’s headquarters is located near Philadelphia, Pennsylvania, USA. We have service centres in New Delhi, India; Singapore; and Sofia, Bulgaria. We have offices in Beijing and Shenzhen, China; Brussels, Belgium; Bengaluru and Mumbai, India; Buenos Aires, Argentina; Rio de Janeiro, Brazil; Dubai, UAE; and Washington, D.C.

PMI Beta Bot and Live Chat are here to help!

Chat with our newest automated agent who can help with some of our most common questions. PMI Beta Bot is still learning the ropes and understands short phrase questions best. If it can’t help, it will escalate to a live agent for additional assistance.

If you need immediate assistance, you can connect with an agent directly via Live Chat.

PMI Beta Bot and Live Chat are both available 24 hours a day.

PMI Beta Bot

Available 24 hours a day

Live Chat

Available 24 hours a day


14 Campus Boulevard
Newtown Square, PA 19073-3299 USA

Hours of Operation
8:00 a.m.-8:00 p.m. U.S. EDT (GMT -4)

Customer Care: [email protected]
Customer Care Brazil: [email protected]
Customer Care Latin America: [email protected]

Customer Support Inquiries
+1 610 915 CARE (2273)

PMI Corporate Office
(Human Resources, Legal, Business Inquiries)
+1 610 356 4600

+1 610 356 4647

Visit Our Regional Websites
Brazilian Portuguese:

Languages Spoken
Brazilian Portuguese

Go hands free! Use your voice to connect with PMI Customer Care.

By enabling the PMI Customer Care Alexa Skill, or Google Action, you will gain access to helpful services such as FAQs.

These services are available through any Amazon Alexa or Google Assistant-enabled device.

PMI Skill Logo

"Alexa, open PMI Customer Care"

Explore Our Skill on Amazon

UPDATE: “Alexa, ask PMI Customer Care, how many PDU’s do I have”?

From tracking your membership status, certification status, and PDU totals, you can now manage your account through any Amazon Alexa-enabled devices.

Currently available in the following Alexa Skill stores (English only): US, India, & UK

Give it a try today!

"Hey Google, talk to PMI Customer Care"

Explore Our Assistant on Google