Online Courses

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    If you have questions about PMI online courses that are not addressed in the Frequently Asked Questions, please contact PMI Customer Care.

    General Questions

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    There are no prerequisites for the courses except familiarity with the PMBOK® Guide standard.

    We offer online courses that cover every area of project management whether you are just starting your career or need professional development units (PDUs) to maintain your PMI certification. Our online course catalog is also searchable by PMI Talent Triangle® topic—Strategic and Business Management, Technical Project Management and Leadership.

    Learn a new skill or refresh your knowledge anytime, anywhere – all you need is an internet connection. Visit the PMI online courses page for the most popular online courses.

    PMI online course access extends through the full life of the course. You will be able to return to your coursework at any time while active and may review or retake the content you have purchased any number of times.

    When it’s determined that a PMI online course has reached the end of its lifecycle (meaning content is determined to be outdated or quality becomes diminished) the course will be retired and access will be removed. You will not lose any PDUs obtained from the completion of a course prior to its retirement. If you have not completed a course that is being retired, you will be notified through email and given 60 days’ notice to complete.

    Most PMI online courses are only available in English.

    No, a PMI credential is not required to take an online course. However, only PMP®, PgMP®, PMI-ACP®, PMI-RMP® and PMI-SP® credential holders can earn PDUs.

    PMI online courses are created by PMI Instructional Designers in collaboration with volunteers or vendors, depending on the product. All characters are fictional and are not intended to represent any persons either living or dead. Story lines are also fictional and do not represent any actual industries, companies, or projects. Where possible, supporting information has been researched and an effort has been made to adhere to realistic facts to support project documentation and the user experience. 

    No. There is no instructor to contact if you have questions about the content of a PMI online course. We suggest using the PMBOK® Guide as a reference guide. 

    Some courses contain a test; however all courses contain exercises and decision points. Scores are not recorded. You must complete each exercise and decision point to complete the course. You will receive full credit for the course when you complete it the first time. We encourage you to start the course again to explore all other online courses that PMI has to offer. Note that by re-running the course your PDU and CEU credit will not be affected. 

    Please contact PMI Customer Care for information regarding refunds.

    Registration

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    The PMI online courses are available in the PMI Store. You can also find the courses under the learning tab on PMI.org.

    A link to the PMI e-Learning course is available from the My PMI tab.

    • Go to PMI.org and log in using your pmi.org username and password
    • Click on “myPMI"
    • On the right hand side, click the “e-Learning” link
    • This will take you to My Homepage. Click on the title of the course you purchased in the Online Courses or Curriculum section.

    Yes, you can purchase membership in Store at the same time you purchase a PMI online course. The membership discount will be applied to the course in your shopping cart. However, please note, the membership discount will not be applied to previously purchased online courses or other PMI products you previously purchased.

    Learning Management System (LMS)

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    The PMI Learning Management System plays all online courses at PMI. You can access any online course you’ve enrolled in through your myPMI profile:

    • Go to PMI.org and log in using your pmi.org username and password
    • Click the “myPMI” dropdown at the top and select “Courses Library”. You can also click "Courses Library" in the left-hand menu anytime while in myPMI
    • Click on a course title to open. You will find your active courses under "Courses In Progress" and your completed courses under "Courses Completed"

    Our LMS supports all up-to-date technology included laptops, desktops, mobile phones and tablets with a stable internet connection. We recommend using any of the following operating systems:

    • Microsoft® Windows 10
    • Microsoft® Windows 8.1
    • Microsoft® Windows 7 +SP1
    • Windows XP SP3 and later
    • Mac OS® X v10.11 or higher
    • MacOS Sierra v10.12 or higher

    We also recommend using any of the latest versions of the following browsers:

    • Google Chrome
    • Apple Safari
    • Microsoft Edge
    • Mozilla Firefox

    Your course status can be found in the Courses Library of your myPMI profile. When you purchase the course, your status will be "Not Started". Once you have accessed the course, the Status will change to "In Progress" and move to the top of your "Courses In Progress" tab. When you have completed a course, the Status will change to "Completed" and move to your "Courses Completed" tab. Module status is indicated with a checkmark inside the course and we track your progress between 0% and 100%.

    Yes, you may stop the course in the middle and return to it when you are ready. You can enter the course where you left off when you return to the course.

    You can exit the course at any time and your progress will be saved. Upon opening the course, you will pick up where you last left off.

    You will achieve 100% progress and your course status changes from “In Progress” to “Completed” after you review every module fully. When inside the LMS, modules have a status displayed as an icon on the left. An open circle represents Not Started, a half circle represents In Progress, and a checkmark represents Completed. If you see any open or half circle icons, then you did not complete all the requirements for that module.

    Please contact PMI Customer Care for information regarding your exam enrollment status.

    Yes. If you complete the course, you will continue to have access and can restart the content at any time.

    No, you cannot download the course.

    PDUs/Contact Hours

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    Individuals with the PMP® and PgMP® credentials who successfully complete a PMI online course can claim the PDUs/Contact Hours and CEUs specified in the course description. The amount will vary by course. Individuals with the PfMP, PMI-ACP®, PMI-BA®, PMI-RMP® & PMI-SP® credentials should review the number of PDUs available to them before they purchase their course as the number of PDUs offered may differ depending on the course.

    Learners no longer need to manually submit a claim; we will automatically claim PDUs for you after your course is completed! PDUs for the course completed will automatically be claimed against your PMI ID and count towards your certification cycle.

    Individuals who successfully complete the course can claim the specified number of contact hours noted in the product description, if eligible.

    Yes.

    Certificate

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    No. The only requirement to receive your certificate of completion for a PMI online course is to access every scene and complete every exercise and decision point in the course.

    Certificates are available for select courses after completion and can be downloaded from your "Courses Completed" tab. Certificates are only available for courses that do not have a micro-credential or specialization badge, which requires an exam to complete to earn.

    Your certificate becomes available immediately upon completing the course and moving into your "Courses Completed" tab. Please print a copy of the certificate for your records.

    Certificates become available after a course is completed and can be downloaded from your "Courses Completed" tab.