Project Management Team Leadership
This course covers your roles and responsibilities as the project management team leader, especially when managing stakeholders. It teaches you how to build a positive team environment through effective communication, team building activities, and reflective listening. Lastly, the course provides tips on how to problem-solve within the team.
The vast majority of project work is done through a team. Project management team leaders must be effective at identifying and resolving team problems in order for the project to succeed. This requires having an understanding of the team dynamics for decision-making and learning how to manage conflict among personality differences and barriers.
What You Will Learn
- Define a team and identify six common types of teams
- Explain Bruce Tuckman's model of group development
- Describe how the project life cycle is relevant to team issues
- List the three sources of power for project management team leaders
- Describe ways to manage stakeholder expectations
- Explain different types of team building activities
- Define reflective listening
- Identify the challenges of virtual teams and how they relate to the project management team leader's roles
- Compare and contrast voting and consensus as methods for decision-making
- More effectively identify and resolve team problems
- Explain the different characteristics of effective and open team communication
- Identify the best practices for using e-mail and telephone among team members
- Identify several common team problems and apply methods for resolving these issues
Who Should Take This Course
Anyone who is on a project team.