Talk the talk

Candid, forthright feedback is the lifeblood of most successful projects. So when a project manager is faced with a team that's happy to keep mum, shaking things up isn't only suggested, it's essential. This article discusses the best ways to solicit feedback from team members. In doing so, it identifies six methods to receive feedback: creating a feedback loop; keeping meetingsion the same level; dispelling fear; considering the issues; suggesting structure; and drawing out wallflowers. Accompanying the article is a sidebar discussing communication styles.
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