Project Management Institute

Bridging the Gap

Leaders of a High-Risk Highway Program Took a Collaborative Approach to Attract Contractors—And Help Them Deliver

Complex road construction projects create detours. But an 18-year, US$2 billion highway improvement program in New Haven, Connecticut, USA, encountered the ultimate roadblock: Nobody wanted to help build any part of it. The 7.2-mile (11.6 kilometer) U.S. Interstate 95 expansion was the largest Connecticut state-sponsored road and bridge infrastructure renovation in more than a half-century. The projects delivered wider roads and new interchanges and bridges, including the US$625 million Pearl Harbor Memorial Bridge -- featuring a state-of-the-art design approach never before seen in the U.S. Even the nation's largest and most experienced contractors thought the projects came with too much risk.
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