The buck stops here
One of the most significant factors to project success--along with understanding project scope--is understanding project accountability: Only when all team members--including project managers and project sponsors--understand their role and what they are accountable and responsible for achieving will projects accomplish results close to the outcome expected. This article discusses accountability for project performance. In doing so, it examines how project managers can hold each project team member accountable for their own performance. It also describes how project managers can address project setbacks with executives and why project managers must enforce rules of accountability for every team member's project performance. It also identifies the problems that could emerge if project managers fail to enforce accountability. Accompanying this article is a sidebar outlining four ways that team members can sabotage projects and four approaches that project managers can use to prevent such behavior.