The view from 50,000 feet
This article takes a close look at two project management tools: the business dashboard and the balanced scorecard. A business dashboard is a Web-based portal and graphical interface that presents organizational performance metrics and portfolio data to decision-makers in a user-friendly way. The balanced scorecard is a set of key measurements that are channeled toward an organization's strategic goals through a continuous feedback process. Both these tools can be scaled for big or small organizations, and are flexible enough to be tailored toward a company's specific needs and concerns. Examples are provided of how these tools are used from such firms as Ireland-based Banking 365, USA-based Eggrock Partners LLC, and the Australian Tourist Commission (ATC).