Project management as a vendor
In the increasingly 'projectized' business world, projects are handled either by internal teams, comprised of people within an organization, or mixed teams, consisting of the vendor's project managers and consultants, and varying numbers of personnel from the client organization. This article overviews several of the main challenges faced when mixed teams take on complex projects. Some of the biggest difficulties lie in the areas of project estimating and the use of binding contracts; customer participation also poses a challenge, and sensitive diplomacy is often needed. Leadership is vital to the success of projects but is especially tricky when mixed teams are involved. Success depends, among other things, on a clear definition of the expected deliverables, and candid communication among all parties.