Change and the project manager
Change is unavoidable; people can either choose to resist it, or to help shape it. According to one model of change, there are first-order changes that focus on the problem itself and involve shifts between members, and second-order changes which focus on the solution and involve radical or counterintuitive changes. Within an organization, change is usually mandated from the top but needs to have widespread support throughout the organization to actually take root. This article discusses how project managers should proactively attempt to influence change through planning, timing, and effective strategies.