Communications management

taming the paper project tiger

Approximately half of a project manager's time is spent managing project communications. This article describes the creation and implementation of the Project Information Retrieval System (PIRS) for a U.S. car builder. The PIRS information system was designed to contain and display project-related documents to authorized local and remote users and provide system administration tools enabling the PIRS' maintenance and updating. Among the more challenging aspects of the project were maintaining the menu system while projects, customers, and categories were added and deleted; and teaching people how to use the e-mail system.
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