Project Management Institute

Digging for Change

Change and Resistance in Interorganizational Projects in the Utilities Sector

Delivering organizational change through interorganizational projects is a complex process, as several organizations must collaborate. The aim of this article is to understand how change and resistance are shaped in interorganizational projects. This article discusses a longitudinal case study (2012-2016) of an interorganizational project in the utility sector. The findings of the study describe four practices that both enabled and constrained change. The contribution of the article is an extension of our understanding of change and resistance in projects with the introduction of the notion of productive resistance and the notion that employees can be change agents and middle managers can be resisters.
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