Dysfunction junction

Even the most technically expert and professionally accomplished project team members are vulnerable to acting in ways that detrimentally affects the performance of their fellow team members, behavior that can negatively impact a project's outcome. This article examines three common project performance mistakes that can result in interpersonal conflicts, mistakes that include assuming professionals know how to work together, forcing everyone to be on the same page, and thinking that all problems can be solved through discussions. In doing so, it identifies the causes of these mistakes and describes several techniques that project managers can use to avoid committing these mistakes. Accompanying this article is a sidebar outlining six activities that can help project managers encourage professional behavior among project team members.
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