Invested in Change
An EPMO Steered the Largest Mortgage Buyer in the United States through a Digital Transformation
As a pillar of the U.S. housing market, the Federal National Mortgage Association—or Fannie Mae— knows that owning a home is about more than having a place to live. It's also an opportunity to make a sound financial investment. For more than 80 years, the government- sponsored organization has been a leading source of financing for the country's home lenders, creating access to affordable credit for buyers across the nation. But after the housing market crash of 2008, homeownership in the United States saw a major decline. Guided by the EPMO, Fannie Mae established a sweeping agile transition that purged waste and inefficiencies—and found ways to strike a balance between mitigating risks and accelerating innovation.