Is everybody happy?

Article November 1999

PM Network

Atwater, Kenneth E.

How to cite this article:

Atwater, K. E. (1999). Is everybody happy? PM Network, 13(11), 60–62.
In addition to balancing time, cost, and quality, project managers must balance another constraint - the expectations of the client, project team, and employer. This is an ongoing constraint that must be managed throughout the life of a project. Among the recommendations that this article makes are: don't expect to keep everyone happy all of the time; don't play one group of people against another; and understand the different desires of all those with a stake in the project. Project management certification can do much to enhance a project manager's credibility and authority in these situations.
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