How Agile Practices Impact Customer Responsiveness and Development Success

A Field Study

Agile information systems development methods have become popular; however, which specific agile practice to use remains unclear. We argue that three types of agile practices exist--for management, development, and standards--which affect the customer responsiveness of software teams differently. We examine this theory in a field study of a large organization. We find that agile practices improve software team response effectiveness or efficiency, but not both. Agile standards do not improve response mechanisms but are still important to successful information systems development. Our findings help discriminating agile practices and yield insights into how information development projects should be managed.
member content locked

Log in or join PMI to gain access

or Join

Advertisement

Advertisement

Related Content

  • PM Network

    Bridging Ambition and Ability member content locked

    By Parsi, Novid Agile is everywhere, but not every organization is ready for it. According to the 12th annual State of Agile survey published by CollabNet VersionOne, 41 percent of organizations cite a lack of…

  • PM Network

    On Alert member content locked

    PM Network asks the project management community for insight into how to monitor progress in a way that can identify and mitigate potential problems.

  • PM Network

    Call of Duty member content locked

    By Fister Gale, Sarah PM Network interviews Katie Sierzgego, PMP, chief of information technology services, U.S. Army Corps of Engineers, Europe District, Wiesbaden, Germany.

  • PM Network

    Agile and Ageism member content locked

    By Fewell, Jesse A post in LinkedIn sparked comments by project managers feeling caught in the middle of "agile transformations." As a Gen Xer in between the youngest and oldest members of today's workforces, Jesse…

  • PM Network

    Agile Pitfalls registered user content locked

    By MacIsaac, Michael For the past 10 years, I've helped organizations become agile. Working with a range of companies across industries, I've noticed their agile transformation struggles tend to be similar. Here are…

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.