The human side of project management
Because projects require the resolving of many technical and financial demands, project managers often overlook one key fact: That projects are implemented by a team of individuals working together to achieve a defined goal. This article examines the human resources issues that are involved in managing projects. In doing so, it defines the project operations that are directly related to human resources management: project manager selection, project team organization, project team selection, team building, conflict resolution, and communication. It describes these operations in relation to implementing a systems project within an unidentified international company. It reports how this company's experience of managing this project changed the way it now practices project management.