Hurry up and wait

Humans, by nature, eagerly pursue those objects which we believe will help us realize our goals and aspirations. So when a technology manufacturer releases a software product that promises to significantly improve the user's experience, consumers--individuals and organizations--often quickly purchase the product with bright eyes looking toward a brighter tomorrow. But usually these products fail to deliver what the manufacturer promises. This article examines the risks of adopting first-generation technologies. In doing so, it suggests an approach that can help project managers evaluate their technological purchases and identify the reality behind the promises offered by new technology. It discusses how one project manager adopts new technology, listing nine questions that can help organizations understand their technological needs and the ways that new technology can support their project management performance. It then overviews how project managers can work with vendors to create technological products tha
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