Organizations Are Closing Digital Skills Gaps Through Internal Training
AT&T had a problem. As the era of hardware and landlines faded into the age of mobile phones and the cloud, the global telecom company's offerings had changed—but the skill set of its workforce had not. AT&T is not alone: Nearly two-thirds of global CIOs say a lack of talent is holding their organizations back, according to KPMG. A tight labor market is only exacerbating the ongoing struggle. In the United States and the United Kingdom, for instance, unemployment rates have hit their lowest points in over four decades.