Knowledge management practices in IT projects

an exploratory assessment of the state of affairs in the Caribbean

This research examines the current knowledge management practices in information technology (IT) projects using threeorganizations. With mounting pressures to yield more successful IT projects, there is an essential need to build supportive infrastructure to effectively secure and manage the project expertise. Further, more empirical support is needed to aid research in providing more suitable solutions for the growing challenges faced in meeting strategic objectives. Effective management of project knowledge is one strategy that can be used to improve project and organizational competencies and thereby increase the occurrences of success among IT projects through better learning. Against this background, this research examines the practices in several organizations based in the Caribbean to better understand their experiences and share some of the current practices and key lessons learnt that can influence other projects and organizations and motivate continued research in this domain.
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