Maintaining market leadership through learning
This article presents an overview of the learning environment that Motorola has created for continuously training its employees in new knowledge and skills. Motorola University (MU) provides each employee with 40 hours of training a year; its College of Learning Technologies (CLT) is a team of multimedia educators and learning architects that designs educational infrastructure such as the Learning Design Wizard, a tool which enables development of courseware and performance support systems via MU's intranet. Quality is driven by strategies like the 5NINES System Availability initiative, designed to guide employees toward making high system availability an inherent attribute of wireless communications products. Just-In-Time Lectures (JITL) was a partnering venture with Carnegie Mellon University designed to convert lecture-based educational materials into user-friendly multimedia presentations. Other learning tools include video teleconferencing and virtual reality simulations.