How project management office leaders facilitate cross-project learning and continuous improvement

A project management office (PMO) can serve many organizational purposes: formalizing a project management methodology, training project managers, and generating enterprise and executive support for projects. This article examines how PMOs can also facilitate cross-project learning and continuous improvement. In doing so, it overviews the literature on--and the challenges involved in--generating organizational learning in project environments and via PMOs; it lists the author's three research questions and discusses this study's theoretical background and seven-component conceptual framework--both involving cross-project learning--informing and structuring the author's interviews with 20 PMO leaders, conversations focusing on how PMOs contribute to organizational learning, from one project to the next. It describes the research methodology and the four key findings that the author identified from the interviews.
member content locked

Become a PMI member to gain access

or Join

Advertisement

Advertisement

Related Content

  • PMI Case Study

    AstraZeneca member content open

    As COVID-19 spread in the spring of 2020, AstraZeneca recognized the need for an effective COVID-19 vaccine to defeat the virus.

  • A Roadmap to PMO Excellence member content open

    By Farid, Sam In the world of the PMO, strategic thinking is not enough—agility and adaptability are crucial for overall survival and sustainable growth.

  • PMI Case Study

    Vodafone member content open

    At the request of a strategic customer, Vodafone replace its existing network with a highly capable Global Local Area Network (GLAN).

  • Narración y neurociencia member content open

    By Stevenson, Doug Los directores de proyectos se enfrentan a la abrumadora tarea de simplificar lo complejo. Se comunican continuamente con varios equipos involucrados en un proyecto. Sin embargo, deben hacer que su…

  • PM Network

    Expectativas altíssimas member content open

    By Jones, Tegan Do 154º andar do Burj Khalifa, os visitantes podem admirar as vistas panorâmicas do horizonte deslumbrante de Dubai. Pessoas viajam de todo o mundo pelo privilégio de relaxar no salão mais alto do…

Advertisement