"Smart" emotions

The author suggests that project managers can accelerate their acquisition of new skills--and expand their professional intelligence (which he says is measured by the amount of uncertainty one can accommodate)--by using creativity-inducing techniques, such as Tony Buzan's mind-mapping. Such techniques, he explains, can help project managers develop their right brain functions, thereby strengthening their soft skills (communication and creativity) and consequently improving their professional performance. The end result is an enhanced commitment to excellence.
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