Digital Downside

Modern Project Management Tools Shouldn't Replace Face Time

Today's hyper-digital working environment makes it easier than ever for project managers to work with teams across the globe. Cloud-based platforms offering integrated project and portfolio management solutions have emerged, combining business case analysis tools, stage-gate mapping and Gantt chart-tracking capabilities with social media-style team collaboration interfaces. While such all-in-one software packages can be useful, my experience implementing one in the project management office I managed was a disaster. The problem wasn't the software—there was a lack of organizational understanding about project management and naïve attitudes about communication among the company's rank and file.
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