Organizing for service delivery projects

Service delivery focus (SDF) projects are exemplified by Public Private Partnership (PPP) approaches to project delivery. The type of SDF projects that we have studied are important politically and financially, due to the large project cost. SDF projects cover a range of project varieties, from PPP in Australia and in Continental Europe to Private Finance Initiative (PFI) projects in the United Kingdom (UK) (Treasury Taskforce, 1997). Projects of this type continue beyond the phases of realization and asset delivery, extending into the responsibility of the operation of the asset by the project company, known as a special purpose vehicle (SPV). Project durations can last for up to 30 years. This has considerable implications for the design strategy of the project. Over the past three years, we studied teamwork and cultural change issues that are necessary for ensuring the success of SPVs projects. This research is now complete and its main deliverable-a field-tested set of guidelines entitled Organizing const
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