Planning and managing multiple projects

This article presents the project management processes developed by the consulting firm, MA&A Group, Inc., designed to align presales and solution delivery activities. The planning and scheduling phase focuses on the presales activities, when consultants meet with clients to collaborate on developing a statement of work (SOW). Once the client accepts the proposal, the control and end phase begins, which consists of administrative setup, project startup, execution and control, and project end. Each of these activities is described in this article as are several key tools. The project workbook, for instance, contains the complete, up-to-date history of project activities, and includes status reports, an issues log, change control documentation, resource time reports, and deliverables. Other key tools include the project snapshot, and the customer satisfaction survey.
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