So many projects, so little time

This article profiles a one-year project by the Canadian Imperial Bank of Commerce (CIBC) to transform 20,000 workstations at 1,200 branch banks. In addition to using the accepted best practices, the bank's project management team used a planning methodology with three iterative cycles: Approach and Strategy, Process Design, and Detailed Job Procedures. Risks were mitigated by defining gates from phase-to-phase and obtaining sign-off by stakeholders, as well as through the use of checks and balances built into every process. Effective schedule and management control enabled the accommodation of scope changes during the year-long deployment. In a survey of branches following the CIBC deployment, 88 percent expressed satisfaction, thanks to meticulous project planning.
registered user content locked

Log in or join PMI to gain access

or Account Registration

Advertisement

Advertisement

Related Content

  • PM Network

    Invested in Change member content locked

    By Fister Gale, Sarah As a pillar of the U.S. housing market, the Federal National Mortgage Association—or Fannie Mae— knows that owning a home is about more than having a place to live. It's also an opportunity to make…

  • PM Network

    Cashing Out member content locked

    By Ali, Ambreen Cash is no longer king. In 2018, for the first time ever, the number of global ATMs decreased. Around the world, countries and retailers are launching monetary projects to become entirely digital.…

  • PM Network

    Branch of Power member content locked

    PM Network interviews Sandrine Wamy, PMP, Regional CIO at Bolloré Transport & Logistics, Douala, Cameroon about strategic planning.

  • PM Network

    Jet Setters member content locked

    By Fister Gale, Sarah Like any leading aerospace company, Embraer is driven by a mission to aim higher. The company ranks as one of the world's largest commercial jet manufacturers, but with newer, more fuel-efficient…

  • PM Network

    Weighing the Options member content locked

    By Oyvetsky, Marat In today's digital-first world, companies can't afford to make mistakes when they pursue major technology improvements. But with so many requirements and stakeholders, these improvements are not an…

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.