Project management knowledge and effects on construction project outcomes

This study examines the relationships among the PMBOK® Guide, project performance, customer satisfaction, and project success by assessing the efficacy of management techniques, tools, and skills for implementing infrastructure and building construction. It empirically examines the impact of project management knowledge of project managers and stakeholders on final construction project outcomes. It constructs a hypothetical research model by reviewing relevant literature. Structural equation modeling (SEM) is performed to identify the management techniques with the greatest effect on performance, business owner satisfaction, and project success. The objective is to use the empirical findings to provide a reference for practitioners when allocating and prioritizing management techniques that should be used in modern research.