PM tools

where's the payback?

According to a recent survey, PM tools were the second fastest growing software category in 1994, but many buyers are not realizing their full payback often because they are overoptimistic about the PM software or are unwilling to support the implementation with investment. This article proposes a four-phase methodology for implementing PM tools: 1) the initiation phase, when the goals and expectations of the tool are documented; 2) the definition phase, when milestones and measures of success are defined; 3) the development phase, when roll-up logistics are worked out; and 4) the delivery phase, when users are trained and the PM tool is integrated into the business processes.
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