Too much information

Although the information age has generated numerous types of significant business advantages, it has also bred one equally significant disadvantage: information overload. Today, organizations worldwide are struggling to develop and implement information management processes that will help them channel and retain what knowledge they have learned and access what information they need when they need it. This article features two information management professionals discussing--via a question-and-answer format--how organizations can manage information to their advantage and avoid overload. In doing so, it examines the demands of managing information through questions addressing six areas of concern: the source driving information overload; options in managing information; balancing too little and too much information; issues in managing information; best practices and emerging trends in managing information; and responsibility for managing information.
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