Power of the people

A recent survey of 100 project managers revealed that the poor management of people was a major contributor to productivity loss. Specific complaints included low staff experience or skill, unclear or incomplete requirement specifications, staff with low morale and high fatigue, uncontrolled scope changes, and overtime. In order to demonstrate the consequences of these factors, simulations were designed around the rework cycle concept. In the simulations, these 'people issues' were reduced to having a low impactand the results showed potential project savings of nearly forty percent. The implications of these simulations emphasize the importance for project managers to pay attention to the human factors.
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