Operations and support cost reduction

an aerospace project management challenge

Since Desert Storm, there has been continuing pressure to reduce operational and support costs, as well as the length of training courses, in the United States military. This article presents a method to address the relationship between system readiness and technician training. In order to reduce the length of a training course while minimizing the impact on system availability, each lesson within a course is assigned an associated length or POI (Program of Instruction), and minimum task completion time. The POI also defines the linkages between the individual lessons and their corresponding subsystem tasks. The measure of system readiness is 'achieved availability' rather than the more typical 'operational availability.' This method allows the impact of course reductions to be analyzed so as to better achieve optimal system availability.
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