Project know-how

Capturing lessons learned can help organizations realize projects more efficiently. This article describes the organizational and personnel impact of capturing lessons learned and discusses an effective process for capturing project knowledge through a project management office (PMO), a process the author realized when leading a project management initiative at large multinational information technology company. This article also outlines a process for organizing and implementing half-day post-project review sessions with project managers and team members. It then details a process the author used to internally distribute the knowledge gathered from these sessions.
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