Project Management Institute

A model of project knowledge management

Knowledge is the most important resource needed for project management. The aim of this article is to present a full, consistent model of project knowledge management. The proposed model shows how to systematically combine processes executed at all the organizational levels. There are two basic types of project knowledge: micro-knowledge, needed for performing a single task (or its part), and macro-knowledge (in other words, all the knowledge possessed by people from a given organizational level). Project knowledge is managed at four distinct levels: individual, project, organization, and global. Project knowledge creation is the main goal of the individual level and an important goal of the project level. The main, final goal of project knowledge management lies at the project level; this is its application for executing activities and solving problems. The organization as a whole facilitates project knowledge management and provides it to its projects.
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