A multi-phase research program investigating project management offices (PMOs)

the results of phase I

Since the mid-1990s, an increasing number of global organizations have attempted to improve their capacity to manage projects by establishing project management offices (PMOs). Despite this proliferation of PMOs, the field lacks a comprehensive understanding of this dynamic tool, of its structure and its purpose. This article examines the first phase of a multi-phase study to understand the complex dynamics of actual PMOs, a study focused on identifying actual PMO functions. In doing so, it discusses PMI's definition of a PMO as well as the different types of PMOs, the problems involved in defining PMOs, and the typologies commonly used in the field's literature to describe the variety of PMO forms and functions. It also overviews the study's purpose and methodology, listing the objective for this phase and its three subsequent phases; it explains the activities that the authors performed during the first phase.
member content locked
PMI member benefit.

or Join



Related Content

  • PM Network

    Best in Class member content locked

    By Fister Gale, Sarah The public school system in Tacoma, Washington, USA needed to transform its learning environment. The goals for the state's third-largest district were lofty: boost sagging graduation rates, invest…

  • PM Network

    Remade to Order member content locked

    By Fister Gale, Sarah McDonald's CEO Steve Easterbrook ordered change—and he wanted it fast. The leader of the world's second-largest restaurant chain last year gave his team less than a year to complete a massive…

  • PM Network

    Powerful Connections member content locked

    By Fister Gale, Sarah As Australia's largest telecom, Telstra needs to meet the expectations of its hyperconnected customers head-on. From mobile networks to home internet access to pay television, the company has…

  • forge-future-disruptive-technology-thumbnail.jpg

    Forging the Future

    By Accenture Rapid advances in digital technology are fundamentally redefining our world. To build their future, organizations must be willing to actively interrupt their status quo.

  • c-suite-disruptive-tech-thumbnail.jpg

    The C-Suite Outlook

    By Forbes Insights Examines the role the C-suite should play in supporting digital transformation and how organizations can foster a culture of constant change.


Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.