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Customer-based organizations must not lose sight of their long-term objectives in their pursuit of short-term realities.Reducing headcount can quickly reduce an organization's effectiveness unless it maintains quality. A successfully completed project can be represented graphically as a square box; the four sides represent interactions between high expectations and project quality, due dates, and completed deliverables. Teaming is a strategy that ensures that the right people are working together easily. Critical staffers are CPPs, or critical-path people, and their morale needs to be monitored. Empowerment needs to be balanced with teaming and individual good with accountability to the organization.
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