Reengineering construction planning

This article describes the results of four years of reengineering research in engineering and construction planning systems. It presents a reengineering methodology and tools that are aimed at improving field planning systems at the level of the front-line supervisor. The 'last planner' concept is a bottom-up reengineering approach focusing on the production processes rather systems. The workmapping modeling concept is used to portray processes with their directives, their outputs, and the resources they use. A case study is offered featuring the U.S. Navy Public Works Center (PWCSFB), which wanted to become more entrepreneurial, and increase customer satisfaction by shortening response time. The original Navy responsibility matrix and planning system workmap are contrasted with the revised versions, and advantages and implementation issues of this reengineering approach are discussed.