Say no!

No, is only two letters but it is one of the most difficult words to say, especially to project sponsors. This article reviews the best ways for project professionals to communicate with project sponsors. It identifies five strategies to help project managers make their case: (1) Be clear from the start; (2) explain the consequences; (3) have a contingency plan; (4) avoid surprises; and (5) take a stand. Accompanying the article is a sidebar discussing the art of saying no.
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