Against all odds, a case study on scope and stakeholder management (....and then some)

Ms. Wagner has faced many challenges in her 23-year career, not the least of which is managing the (sometimes) differing goals of stakeholders within the scope of a project. Although "Against All Odds, a Case Study" highlights scope and stakeholder management, it addresses all of the knowledge areas from A Guide to the Project Management Body of Knowledge (PMBOK® Guide), plus professional responsibility.This case study is based on an actual IT project for a U.S. federal government agency. A document imaging system, including hardware, software and documentation, was developed for and delivered to approximately 500 users. Initially Ellen will set the stage, describing the project objective, the actors and their professional circumstances, project facts as they relate to the knowledge areas, and an outline of the leading questions that you (the audience) will analyze and discuss in small workgroups. For example, what would you do in any one of the following situations?One of the first system deliverables, a Con
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