Success criteria and success factors for external technology transfer projects

Technology transfer refers to the acquisition or use of innovations or knowledge that is developed by other organizations or in other countries. Although technology transfer is an important source for knowledge and innovation, it is difficult to measure its success, and little research has been done to determine exactly what accounts for success. Using an empirical study of technology transfer projects in Taiwans automation industry, this article presents a conceptual framework for assessing the degree and impact of technology transfer. Among the most consistent indicators of success are the realization of benefits, the meeting of functional and budget objectives, and increased user satisfaction. Among the most importance factors for success are user involvement, technical characteristics, mutually agreed objectives and expectations, and management support.