Although people are unpredictable, with the right training, team members will embrace collaboration. This article discusses how project managers who undergo training can become true leaders. In doing so, it identifies three lessons for project managers to learn. Furthermore, it discusses the usefulness of reality testing and team building. The article recommends third-party facilitators because an outside perspective can smooth tensions. Training in effective listening, expected behaviors, conflict resolution, and cooperation can get teams working well together. Without team collaboration, projects won't run smoothly. Accompanying this article is a sidebar that discusses project managers and team dynamics.