TIGER teams on outsourcing projects

they're grreat!

Service organizations, like other sectors of the economy, have found the sequential strategies of the past inadequate for addressing the needs of today's outsourcing environment. This article recommends the formation and use of Totally Integrated Groups of Expert Resource (TIGER) teams, a concept which parallels that of concurrent engineering. TIGER teams are comprised of a project manager, a group of subject matter experts (SMEs), and the customer. From an organizational structure standpoint, changing to a team-based structure may not be easy. Management needs to become focused on supervising disparate teams rather than on functional departments. Control practiced by self-managing teams is actually stronger than control exerted by hierarchical management. TIGER teams can create better outcomes for big projects, but because such teams are resource intensive, they may not be suitable for smaller projects.
registered user content locked

Log in or join PMI to gain access

or Register

Advertisement

Advertisement

Related Content

Advertisement

Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.