Project Management Institute

TIGER teams on outsourcing projects

they're grreat!

Service organizations, like other sectors of the economy, have found the sequential strategies of the past inadequate for addressing the needs of today's outsourcing environment. This article recommends the formation and use of Totally Integrated Groups of Expert Resource (TIGER) teams, a concept which parallels that of concurrent engineering. TIGER teams are comprised of a project manager, a group of subject matter experts (SMEs), and the customer. From an organizational structure standpoint, changing to a team-based structure may not be easy. Management needs to become focused on supervising disparate teams rather than on functional departments. Control practiced by self-managing teams is actually stronger than control exerted by hierarchical management. TIGER teams can create better outcomes for big projects, but because such teams are resource intensive, they may not be suitable for smaller projects.
registered user content locked

Log in or join PMI to gain access

or Register



Related Content

  • PMI Pulse of the Profession 2020

    Pulse of the Profession 2020

    Are you future ready? Our Pulse of the Profession® research shows that organizations that prioritize maturing their delivery capabilities enjoy more successful outcomes.

  • Pulse of the Profession

    Ahead of the Curve

    By PMI Call it disruption—or just the new normal. At a time of extraordinary change driven by new technologies, executive leaders from across business, government and nonprofit organizations know that…

  • PM Network

    Pressure Relief member content locked

    PM Network queries the project management community on ways to reduce workplace stress.

  • PM Network

    Guiding Force member content locked

    PM Network queries the project management community about building leadership skills and maintaining a responsive team environment.

  • PM Network

    Personal Sway member content locked

    By Smits, Karen For me, the best part of December is watching families interact while they shop or prepare for seasonal gatherings. When I observe how things get done among families and friends, it only takes a few…


Publishing or acceptance of an advertisement is neither a guarantee nor endorsement of the advertiser's product or service. View advertising policy.