Virtually international

managing globalized project teams

Globalized team efforts are becoming more commonplace, and cultural sensitivity is becoming a requisite for managers of virtual teams. Among the cultural considerations that project managers should take into account when dealing with globalized virtual teams are differences in work styles, problem-solving approaches, and accountability ('face'). Global project managers need to possess active listening skills and understand how negotiation works in cultures where relationships are more important than timeliness or budget constraints. After a face-to-face project kick-off meeting, infrastructure needs to be developed to support conference calls, videoconferencing, and electronic bulletin boards. Technology is only an enabler, however, and is no substitute for the human element.
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