The Milwaukee Water Pollution Abatement Program
its stakeholder management
In response to judicial and regulatory orders, Milwaukee, Wisconsin, USA, has undertaken a $2.2 billion sewerage renovation and expansion program that is expected to be completed in 1996. This article discusses some of the aspects of the Water Pollution Abatement Program (WPAP) run by the Metropolitan Milwaukee Sewerage District (MMSD). A leading engineering firm, CH2M Hill, was chosen by the MMSD to manage the Milwaukee WPAP, working with a consortium of firms and twenty-seven affected municipalities. The community involvement component of the program succeeded in resolving potential problems before they became serious and enlisting key support when needed. Stakeholder involvement and cooperation was gained through the use of a number of tactics, including good communications among members of the consortium, funding agencies, and local governments. Among the other topics discussed are the WPAP's program management functions, program management model, and Program Management Organization (PMO).