eLearning
Construction Interface Management Course
Offered by PMI
Get the required skills to transform the global construction industry and bring large, complex projects to life.
PDUs14
Course Duration14 hours
Associated CertificationsPMI-CP
Overview
Interface management is the management of communications, relationships, and deliverables among two or more interface stakeholders. Research conducted by the Construction Industry Institute (CII) indicates that effective interface management increases stakeholder alignment, improves real-time visibility, and proactively mitigates risk. Improve the outcomes of your construction projects and master the essential skill of interface management with this course.
PMI’s comprehensive self-paced format includes directed multimedia content, a guided review of Exam Content Outline (ECO) references, and structured independent study activities, allowing learners to progress at their own pace while building a deep understanding of the material.
This course is one of four foundational courses required as part of the PMI Construction Professional (PMI-CP)™ certification.
What you'll learn
Manage stakeholder communications, relationships, and deliverables. Discover techniques for alignment, methods for real-time visibility, risk mitigation strategies, and achieve better construction project outcomes with effective interface management.
Module 1
Introduction to Interface Management in the Built Environment
This module presents an overview of the course and introduces the topics to be covered.
Module 2
Interface Management in Built Environment Projects
Interface Management (IM) is the management of communications, relationships, and deliverables among two or more interface stakeholders. Research conducted by the Construction Industry Institute (CII) indicates that IM implementation increases stakeholder alignment, facilitates communication across the project, improves real-time visibility and oversight, and proactively mitigates risk. The topic covers the importance of IM applied to Built Environment projects, highlighting the importance of a controlled environment to manage communication among vendors in large and megaprojects.
Module 3
Interventions throughout the Project Lifecycle
The Interface Management (IM) methodology allows the project to standardize processes, tools and templates, all whilst optimizing communication. This is particularly beneficial when working with multiple contractors, sub-contractors, and clients. This topic covers the benefits that the adoption of the IM Maturity Model and the monitoring of ongoing work bring to Built Environment projects, addressing the various factors that contribute to the success of a project. The topic also defines how interfaces should be managed.
Module 4
Attributes for a Good Interface
Despite the growing need for Built Environment projects, the industry previously had no commonly agreed-upon definitions for IM and its elements. This topic covers the fundamental elements for Interface Management developed by the Construction Industry Institute (CII) and the IM best practices recommended.
Module 5
Interface Management Tools and Design Processes
Technology can support the Interface Management implementation process by improving efficiencies and eliminating waste. This topic covers the technology tools that address the requirements for each IM maturity level, which includes the Master Interface Plan (MIP), Interface Management Spreadsheet, Interface Control Document, and Interface Management Software. The topic particularly looks into tools such as Interface Connect, Aconex and Assai’s software, and their offerings.
Module 6
How to Effectively Manage Interfaces
To effectively manage interfaces and implement IM at an organizational and project level, standard IM processes can be implemented as workflows, and executed through a workflow engine. This topic covers IM implementation and its particularities, such as costs and costs benefits, its relationship with Project Performance, and the various stages associated with how IM is implemented in organizations or on projects using project-level processes and procedures. The topic also presents the roadmap that summarizes IM implementation throughout the project life-cycle, which can be applied as a guide to all projects.
Module 7
Capabilities Needed for Interface Management
To effectively manage interfaces at scale, the key parties involved require a certain level of capability across many core competencies. This topic covers the ideal structure and roles in an effective Interface Management team, presents the Interface Management Competencies Matrix, and details the Stages of Maturity needed for qualified people and practitioners. The topic also discusses interface communication – including Interface Agreements and the seven-step communication process – and examines the hierarchy of interfaces, as well as the three levels of project interfaces where communication between stakeholders arise.
PDU breakdown
This online course provides an opportunity to earn professional development units (PDUs) while building valuable skills.
Total PDUs
14
Business acumen
4.5
Ways of working
4.75
Power skills
4.75
