Broader Perspectives Stronger Outcomes
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Broader Perspectives, Stronger Outcomes

Unlock the value of inclusive, diverse teams

This report shows how inclusive teams fuel innovation, surface risks more openly, and keep top talent—plus concrete steps anyone can take to build psychological safety and support systems that work.

Summary

In today’s project-driven world, the teams that win are the teams that include—and actively empower—diverse perspectives. New PMI research shows that inclusive teams deliver more innovation, stronger cohesion, and better business outcomes.

Inside this report, you will find the business case for diversity on teams (from innovation revenue to retention impacts), along with practical ways to unlock those benefits.

The report also features candid insights from leaders across industries and regions, with examples of how embracing different experiences improved delivery quality, stakeholder alignment, and long‑term results.

85%

Leaders who say diversity and inclusion are crucial to encouraging different perspectives that drive innovation (Forbes Insights).

88%

Project professionals agreed culturally and gender-diverse teams increased project value (PMI, 2020).

19%

Revenue lift from innovation for companies with higher level of diversity (Harvard Business Review, 2018).

What's Inside
The Business Case for Diverse Teams
Evidence linking diversity to innovation, competitive advantage, and revenue.
Unlocking Potential of Diversity
Psychological safety, inclusive communication and decision making, and power skills matter.
Support Systems that Work
Mentorship, peer amplification, agile practices, and accessible tech help team members contribute.

Voices Behind the Insights

Meet the contributors whose insights helped shape this report.

“Diversity in skillset lets you leverage perspectives to better deliver for customers and stakeholders.”

Eric Jelenje
Project Management Consultant, Malawi

“You will have people on your teams who do not look like you. Being open to what they need and what they have to offer is a great first step towards building a strong team.”

Priya Patra
India leader for quality engineering and testing for resource and energy transition sector, Capgemini, India

“You need people on a project who are diverse but also who believe in diversity. If not, it will create interpersonal problems and eventually delay project results. In the end, it’s not just about communication and getting along, it’s about empathy.”

Dr. Patricia Domínguez Marín
founder, FemPowerXChange, Germany

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