Maximizing Project Success
  • Report

Maximizing Project Success

What is Project Success?

And, what drives it? Learn this and more in our latest report highlighting how Project Professionals can deliver more value and make a lasting impact on the world.

Summary

More than ever, successful projects are essential to addressing urgent global challenges and driving sustainable growth. This report offers a modern, shared definition of project success that builds on long-standing views of what defines project success—and the role that Project Professionals can have in delivering it.

We conducted ambitious research with a goal of developing a definition, measuring project success rates globally, and understanding which factors are predictive of success.

The result was reframing project success to build upon the traditional metrics like schedule, budget, and scope—the hallmarks of project management success—to a broader perspective that encompasses stakeholder value and accomplishment of desired outcomes.

This creates four implications for how the community should think about and execute their work:

  1. Manage perceptions: Help stakeholders to see value relative to the resources invested and feel aligned on objectives with measurable outcomes.
  2. Own project success: Be accountable for the project’s value, not only its execution.
  3. Reassess parameters: Projects evolve. Adapt as needs, technologies, or goals change to deliver value and manage perceptions.
  4. Expand perspective: Consider how the project integrates and aligns with broader business goals and impacts the world.

Maximizing Project Success outlines the categories of measurement, actions, conditions, and capabilities that are predictive of success —so you can learn what project success means and the factors that can help to maximize project success.

As the report sums up, increasing project success will not only produce positive outcomes—it will also demonstrate the value projects and our profession bring to the world.

How to cite:
Maximizing Project Success: What is Project Success? (2024).

10,000 Project Professionals

surveyed around the world

150 in-depth interviews

for deeper insights

74% defined success as

on time, on budget, and with a valuable outcome

What's Inside
A Shared Definition of Project Success
Our research shaped a new definition of project success focused on value and integrating both execution and outcomes.
The Net Project Success Score
A global baseline metric, NPSS offers a 360-degree view of project success, expands Project Professionals’ perspectives on value, and supports a customer-centric approach.
Key Measurements for Success
Armed with the new definition of success and the awareness that Project Professionals will need to take steps to raise NPSS, what is next? Measurement.
Measuring Performance
What is important to track and measure? Performance themes are general categories of measurement useful for defining what success looks like upfront.
Performance Levers
Performance levers are the types of activities to do, capabilities to prioritize, or conditions to foster that may improve the chances of project success.

Definition of Project Success

Project Success=Value + Execution

The overwhelming majority of professionals who participated in this research agree that it is necessary to think more strategically, focusing on project outcomes for company, community, and society. And, it’s crucial to be flexible throughout the project, reevaluating metrics and keeping stakeholders aligned throughout.

Definition of Project Success

Voices Behind the Insights

“Ultimately, success criteria are crucial. Long-term project excellence requires us to measure more than just the final outcome. We need to consider factors like quality, operational efficiency, long-term value, stakeholder satisfaction, knowledge creation, and team performance to ensure the highest standards are met. Without these, even a technically successful project risks falling short of its potential.”

ED Hoffman, Ph.D.
PMI Knowledge Strategist; Lecturer, Columbia University; Former Chief Knowledge Officer, NASA

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