The National Bank of Bahrain’s Transformation Project – Tylos

by The National Bank of Bahrain, TATA Consultancy Services, and Accenture

2023 PMI Small and Mid-Size Project Award Winner

The Tylos project was a remarkable triumph, replacing core banking systems in the United Arab Emirates, Saudi Arabia, and Bahrain within four years, despite COVID-19 challenges. Overcoming obstacles like custom software versions and integrating 40 peripheral systems in Bahrain, it was still efficiently executed.

Key success factors included seamless collaboration between the National Bank of Bahrain (NBB) and partners, with over 100 weekly Steering Committee meetings for alignment. An effective communication strategy raised awareness and maintained positive relationships. Despite the high-risk approach, the program was a resounding success with no operational disruptions. Identified issues were promptly addressed, causing minimal disturbance. The Tylos project showcased the effectiveness of teamwork, governance, and communication in complex transformations, highlighting NBB's commitment to excellence and innovation.