This module presents an overview of the course and introduces the topics to be covered.

All Built Environment projects stem from a business need, business opportunity or an objective. This topic covers how to effectively establish objectives and performance outcomes in a Built Environment project, and the methods and tools that can support the Project Manager in this process. It also presents the characteristics of a good outcome and how to effectively manage scope changes throughout the project lifecycle.

In the Built Environment, the scope is a holistic end-to-end view of all activities or tasks to be executed in the project. This topic expands the definition of scope and explains how to develop a clear Built Environment project scope. The topic also covers the importance of managing scope comprehensively and with forethought to ensure project teams are working towards a common goal.

Inadequate Front-End Planning has been identified as a substantial contributor to poor project performance. This topic presents the Project Definition Rating Index (PDRI), a powerful and easy-to-use tool developed by the Construction Industry Institute (CII) to measure the degree of scope development in Built Environment projects. It also explains how to use this tool to identify gaps in the project scope and optimize its coverage.

Scope management is a critical factor in the successful delivery of Built Environment projects, regardless of the project size or complexity. This topic covers the importance of scope management and why it should be handled by all project resources. It also details scope management concepts and tools and how to apply them in the Built Environment.

Change Orders are very common in Built Environment projects and managing them is frequently part of a Project Manager’s routine. It may represent a change in the scope, contract schedule or price, or a deviation from the original project. This topic covers the importance of change order management and the tools and techniques to allow the Project Manager to effectively manage changes encountered throughout a Built Environment project lifecycle.

Technology platforms that can support the standardization and automation of scope management bring numerous benefits to Built Environment projects. This topic covers the technology trends in the Built Environment industry, their benefits and best practices when adopting these solutions to support scope and change order management.

This section provides a recap of the topics covered and concludes the course.