eLearning
Managing Conflict
Offered by Center for Creative Leadership
Effective leaders know that conflicts cannot always be avoided, so instead, they learn to understand and resolve them.
PDUs0.5
Course Duration0.5 hours
Overview
Conflict in the workplace is inevitable, and this is especially true in today’s flatter organizations. Leaders must depend on peer relationships, navigate the nuances of boss dynamics, and strive to meet the needs of direct reports—all in an effort to achieve better business outcomes.
What you'll learn
You will learn to explore the value of embracing conflict, recognize your own conflict "triggers," and identify strategies to constructively manage workplace conflicts.
PDU Breakdown
This online course provides an opportunity to earn professional development units (PDUs) while building valuable skills.
Total PDUs
0.5
Business acumen
0
Ways of working
0
Power skills
0.5
