PMO Insights Hub

The xMO function distinguishes itself through its flexibility, supportive mindset and strategic acumen. It enables a better flow of value in organizations by focusing on outcomes instead of processes. For many organizations, the xMO is a vital support structure for delivery teams and decision makers, helping them evolve toward a value-driven culture.

The term “xMO” is used to indicate that while these advanced PMO-type functions still support the execution of projects, their objective is value delivery, and as a result, they are increasingly being referred to by names other than PMO. 

The xMO mindset helps shift the attention to enable value delivery, with a relentless focus on supporting the organization and empowering teams and decision makers to deliver value-based outcomes. There are four key attributes of this mindset: 

1. People- and culture-focused 
2. Supportive 
3. Flexible and adaptable 
4. Aligned to strategy

Four core groups should contribute: 

1. The C-suite aligns the xMO with the organization’s strategic aims and goals, while supporting the xMO in promoting a value-driven culture. 
2. Key decision makers ensure measurement processes and communication meet their needs. 
3. An experienced xMO leader shares business acumen and lessons learned.  
4. Specialists refine processes that require targeted expertise (e.g., risk management, technology).

There is no one-size-fits-all approach to designing and developing an xMO, but four main stages include: 

1. Define — Translate the organization’s strategy into clear goals for the xMO. 
2. Measure — Develop metrics that track results and gather feedback. 
3. Align — Develop processes that support alignment of value delivery with overall objectives. 
4. Improve — Make improvements based on feedback.